Mercedes-benz E-Cabriolet 2015 User Manual download pdf (Page 90)

Problems with the SmartKey

Problem

Possible causes/consequences and MM Solutions

You can no longer lock

or unlock the vehicle

using the SmartKey.

The SmartKey battery is discharged or nearly discharged.

Check the SmartKey battery (Y page 86) and replace it if nec-

essary (Y page 87).

If this does not work:

Unlock (Y page 91) or lock (Y page 91) the vehicle using the

mechanical key.

The SmartKey is faulty.

Unlock (Y page 91) or lock (Y page 91) the vehicle using the

mechanical key.

Have the SmartKey checked at a qualified specialist workshop.

You can no longer lock

or unlock the vehicle

using KEYLESS-GO.

The SmartKey battery is discharged or nearly discharged.

Check the SmartKey battery (Y page 86) and replace it if nec-

essary (Y page 87).

If this does not work:

Unlock (Y page 91) or lock (Y page 91) the vehicle using the

mechanical key.

There is interference from a powerful source of radio waves.

Unlock (Y page 91) or lock (Y page 91) the vehicle using the

mechanical key.

KEYLESS-GO is malfunctioning.

Lock/unlock the vehicle using the remote control function of

the SmartKey.

Have the vehicle and SmartKey checked at a qualified specialist

workshop.

If the vehicle can also not be locked/unlocked using the remote

control function:

Unlock (Y page 91) or lock (Y page 91) the vehicle using the

mechanical key.

Have the vehicle and SmartKey checked at a qualified specialist

workshop.

You have lost a Smart-

Key.

Have the SmartKey deactivated at a qualified specialist work-

shop.

Report the loss immediately to the vehicle insurers.

If necessary, have the locks changed as well.

SmartKey

Opening and closing

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Mercedes-benz E-Cabriolet 2015 User Manual Page 90

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