Mercedes-benz 2013 E Class Coupe User Manual download pdf (Page 89)

100

101

Problems with the SmartKey

Problem Possible causes/consequences and M Solutions

You can no longer lock

or unlock the vehicle

using the SmartKey.

The SmartKey battery is discharged or nearly discharged.

Check the SmartKey battery (Y page 85) and replace it if

necessary (Y page 85).

If this does not work:

Lock (Y page 90) or unlock (Y page 90) the vehicle using

the mechanical key.

The SmartKey is faulty.

Lock (Y page 90) or unlock (Y page 90) the vehicle using

the mechanical key.

Have the SmartKey checked at a qualified specialist workshop.

You can no longer lock

or unlock the vehicle

using KEYLESS-GO.

The SmartKey battery is discharged or nearly discharged.

Check the SmartKey battery (Y page 85) and replace it if

necessary (Y page 85).

If this does not work:

Lock (Y page 90) or unlock (Y page 90) the vehicle using

the mechanical key.

There is interference from a powerful source of radio waves.

Lock (Y page 90) or unlock (Y page 90) the vehicle using

the mechanical key.

KEYLESS-GO is malfunctioning.

Lock/unlock the vehicle using the remote control function of

the SmartKey.

Have the vehicle and SmartKey checked at a qualified specialist

workshop.

If the vehicle can also not be locked/unlocked using the remote

control function:

Lock (Y page 90) or unlock (Y page 90) the vehicle using

the mechanical key.

Have the vehicle and SmartKey checked at a qualified specialist

workshop.

You have lost a

SmartKey.

Have the SmartKey deactivated at a qualified specialist

workshop.

Report the loss immediately to the vehicle insurers.

If necessary, have the locks changed as well.

SmartKey

Opening and closing

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Mercedes-benz 2013 E Class Coupe User Manual Page 89

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Mercedes-benz 2013 E Class Coupe User Manual Page 89

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