Mercedes-benz 2002 C 320 User Manual download pdf (Page 240)

237Tele Aid

Technical

data

Instruments

and controls

Operation Driving

Instrument

cluster display

Practical hints Car care Index

Stolen vehicle tracking services

In the event your vehicle was stolen, report the incident

to the police who will issue a numbered incident report.

Pass this number on to the Mercedes-Benz Response

Center.

The Response Center will then attempt to covertly

contact the vehicle’s Tele Aid system. Once the vehicle

is located, the Response Center will contact the local

Law Enforcement and you. The vehicle’s location will

only be provided to Law Enforcement.

Info Services (optional-except Canada)

(only vehicles with COMAND)

Info Services categories include news, sports, stocks,

weather and calendar reminders. Choices can be

selected via www.mbusa.com or by calling 1-800-FOR-

MERcedes.

To request Info Services press the SVC button on the

COMAND system, then select “SEND NEW REQUEST

FOR INFO SERVICE”. “NEW INFO SERVICE REQUEST

TRANSMITTED” will appear in the COMAND display

and call status messages will appear in the

multifunction display.

Once information is available, the message “NEW INFO

RECEIVED - READ LATER WHEN STOPPED?” will

appear. Select “Yes”. With the vehicle stopped in a safe

location press SVC, then select “View Info Service of

mm.dd.yyyy hh.mm”. Messages will be retained for

30 minutes once the ignition is switched off.

Important!

Tele Aid utilizes the cellular network for

communication and the GPS (Global Positioning

System) satellites for vehicle location. If either of these

signals are unavailable, the Tele Aid system may not

function and if this occurs, assistance must be

summoned by other means.

Warning!

If the indicator lamp in the “SOS” button does not

illuminate during or remains illuminated after the

system self-check or if the message “TELE AID –

VISIT WORKSHOP” appears in the multifunction

display, have the system checked at the nearest

Mercedes-Benz Center as soon as possible.

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Mercedes-benz 2002 C 320 User Manual Page 240

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