Mercedes-Benz 2002 C 230 Kompressor Operator's Manual download pdf (Page 257)

255

Controls in detail

Useful features

Remote door unlock

In case you have locked your vehicle unin-

tentionally (e.g. SmartKey inside vehicle),

and the reserve SmartKey is not handy:

왘 Contact the Mercedes-Benz Response

Center at 1-800-756-9018 (in the USA)

or 1-888-923-8367 (in Canada).

You will be asked to provide your pass-

word which you provided when you

completed the subscriber agreement.

왘 Then return to your vehicle and pull the

trunk recessed handle for a minimum

of 20 seconds until the SOS button is

flashing.

The message

Connecting call

appears in the multifunction display.

As an alternative, you may unlock the vehi-

cle via Internet using the ID and password

sent to you shortly after the completion of

your acquaintance call.

The Response Center will then unlock your

vehicle with the remote door unlocking

feature.

i

When a Tele Aid call has been initiated,

the audio system or the COMAND*

system audio is muted and the

selected mode (radio or CD) pauses.

The optional cellular phone (if installed)

switches off. If you must use this

phone, the vehicle must be parked.

Disconnect the coiled cord and place

the call. The COMAND* navigation

system (if engaged) will continue to

run. The display in the instrument

cluster is available for use, and spoken

commands are only available by press-

ing the RPT button on the COMAND*

unit. A pop-up window will appear in

the COMAND* display to indicate that

a Tele Aid call is in progress.

i

The remote door unlock feature is

available if the relevant cellular phone

network is available.

The SOS button will flash and the

message

Connecting call

will appear

in the multifunction display to indicate

receipt of the door unlock command.

Once the vehicle is unlocked, a

Response Center specialist will

attempt to establish voice contact with

the vehicle occupants.

If the trunk recessed handle was pulled

for more than 20 seconds before door

unlock authorization was received by

the Response Center, you must

wait 15 minutes before pulling the

trunk recessed handle again.

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