Mercedes-benz C-Class 2011 Owners Manual User Manual

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Summary of Contents

Page 1 - Operator's Manual

C-ClassOperator's ManualBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepe Version: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 1

Page 2

Emergency spare wheelStorage location ... 254Emergency starting ... 266Emergency tensioning deviceFun

Page 3 - É2045848981XËÍ

XMake sure that the key is in position 2 inthe ignition lock.XTo switch on: press button : repeatedlyuntil the desired heating level is set.XTo switch

Page 4

i Related topics:REASY-ENTRY/EXIT feature(Y page 99)Rstoring settings (Y page 102)EASY-ENTRY/EXITGWarning!You must make sure no one can becometrapped

Page 5 - Contents

XAnti-glare mode: flick anti-glareswitch : forwards or back.Exterior mirrorsAdjusting the exterior mirrorsGWarningExercise care when using the passeng

Page 6 - 1, 2, 3

Folding the exterior mirrors in or outautomatically This function is only available in vehicles forCanada.If the "Fold in mirrors when locking&qu

Page 7

XEngage reverse gear.The exterior mirror on the front-passengerside moves to the preset parking position.XUse adjustment button = to adjust theexterio

Page 8

XAdjust the seat (Y page 94).XOn the driver's side, adjust the steeringwheel (Y page 98) and the exterior mirrors(Y page 100).XPress memory butto

Page 9

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Page 10

Vehicle equipment ... 106Exterior lighting ... 106Interior lighting ...

Page 11

Vehicle equipmentiThis manual describes all the standardand optional equipment of your vehiclewhich was available at the time ofpurchase. Country-spec

Page 12

Low-beam headlampsXTo switch on the low-beam headlamps:turn the key in the ignition lock to position2 or start the engine.XTurn the light switch to L.

Page 13

Fuse box in the enginecompartment ... 267Fuse box in the trunk ... 268Notes ...

Page 14

Fog lamps and rear fog lampsFront fog lampsOnly vehicles with front fog lamps have the"fog lamps" function.GWarning!If you suspect that driv

Page 15

The K indicator lamp in the instrumentcluster lights up when the high-beamheadlamps are switched on.XTo switch off the high-beam headlamps: move the c

Page 16

Cornering light functionThe cornering light function improves theillumination of the road over a wide angle inthe direction you are turning, enabling

Page 17

Rear-compartment overhead control panel:p To switch the right-hand readinglamp on/off;p To switch the left-hand reading lampon/offInterior lighting co

Page 18

Mercedes-Benz recommends that you use anauthorized Mercedes-Benz Center for thispurpose. In particular, work relevant to safetyor on safety-related sy

Page 19

=Parking lamp/standing lamp: W 5 W?Turn signal lamp: 3457ATail lamp with/without LED:Fog lamp/tail lamp (driver's side), taillamp (passenger side

Page 20 - Introduction

Standing lamps/parking lampsXSwitch off the lights.XOpen the hood.XTurn housing cover : counter-clockwiseand pull it out.XPull out bulb holder ;.XTake

Page 21

XTo open: turn release knob : 90° in thedirection of the arrow and remove side trimpanel ;.XTo close: insert side trim panel ; and turnrelease knob :

Page 22

! If the windshield wipers leave smears onthe windscreen after the vehicle has beenwashed in an automatic car wash, wax orother residues may be the re

Page 23

! To avoid damaging the wiper blades,make sure that you touch only the wiperarm of the wiper.Replacing the wiper bladesRemoving the wiper bladesXRemov

Page 24

LightsActivating/deactivating theinterior lighting delayed switch-off(on-board computer) ... 180Active light function ...

Page 25 - At a glance

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Page 26

Vehicle equipment ... 120Overview of climate control sys-tems ... 120Operatin

Page 27

Vehicle equipmentiThis manual describes all the standardand optional equipment of your vehiclewhich was available at the time ofpurchase. Country-spec

Page 28

Control panel for the dual-zone automatic climate controlFunctioniNotes/tips:Sets the temperature, left Set the temperature to 72 ‡ (22 †).;Sets clima

Page 29

FunctioniNotes/tipsGReduces the airflowHDisplayISets the air distributionOperating the control systemsSwitching the control on/offImportant informatio

Page 30

ventilate automatically if the starter batteryis weak.XTo switch on: press the ¿ button.The indicator lamp in the ¿ button lightsup.XTo switch off: pr

Page 31

_directs the airflow to the entire vehicleinterior16bdirects the airflow through thedefroster, center and side air vents16adirects the airflow through

Page 32

MAX COOL is only operational when theengine is running.When you activate MAX COOL, climatecontrol switches to the following functions:Rmaximum cooling

Page 33

iAir-recirculation mode is activatedautomatically at high outsidetemperatures. When air-recirculation modeis activated automatically, the indicatorlam

Page 34

XTo open/close: turn thumbwheel = up ordown.iSide window defroster vent : is nevercompletely shut, even if side air vent ; isshut.Setting the air vent

Page 35

Multifunction steering wheelOperating the on-board computer . 167Overview ... 28NNavigationOn-board computer ..

Page 36 - Occupant safety

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Page 37

Vehicle equipment ... 130Notes on breaking-in a new vehicle 130Driving ... 130Ma

Page 38

Vehicle equipmentiThis manual describes all the standardand optional equipment of your vehiclewhich was available at the time ofpurchase. Country-spec

Page 39

GWarningOn slippery road surfaces, never downshift inorder to obtain braking action. This couldresult in drive wheel slip and reduced vehiclecontrol.

Page 40

If you cannot turn the SmartKey in the ignitionlock, the vehicle battery may not be chargedsufficiently.XCheck the vehicle battery and charge ifnecess

Page 41

XPosition 0: if Start/Stop button : has notyet been pressed, this corresponds to theSmartKey being removed from the ignition.XPosition 1: press Start/

Page 42

XThe Start/Stop button must be inserted inthe ignition lock.iTo start the engine with the SmartKeyinstead of with KEYLESS-GO, remove theStart/Stop but

Page 43

Hill start assistHill start assist helps you when pulling awayforwards or in reverse on an uphill gradient.It holds the vehicle for a short time after

Page 44

Problems with the engineProblem Possible causes/consequences and M SolutionsThe engine does notstart. The starter motorcan be heard.RThere is a malfun

Page 45

Problem Possible causes/consequences and M SolutionsThe engine is notrunning smoothly andis misfiring.There is a malfunction in the engine electronics

Page 46

PASSENGER AIRBAG OFF indicatorlamp (only USA) ... 41Pedals ... 151Perman

Page 47

Shift recommendationThe gearshift recommendations assist you inadopting an economical driving style. Therecommended gear is shown in themultifunction

Page 48

Drive program display:Drive program displayTransmission positionsBPark positionDo not shift the transmission intoposition P unless the vehicle isstati

Page 49

sound generated by the double-clutchfunction depends on the drive programselected.Kickdown Use kickdown for maximum acceleration.XVehicles for USA exc

Page 50

Steering wheel paddle shifters:Left-hand steering wheel paddle shifter;Right-hand steering wheel paddle shifterIn the automatic drive program, you can

Page 51

Derestricting the shift rangeXBriefly press the selector lever to the righttowards D+.orXPull the right-hand steering wheel paddleshifter.The shift ra

Page 52

DownshiftingXBriefly press the selector lever to the lefttowards D–.orXPull the left-hand steering wheel paddleshifter (Y page 141).The automatic tran

Page 53

Problems with the transmissionProblem Possible causes/consequences and M SolutionsThe acceleration abilityis deteriorating.The transmission nolonger c

Page 54

RefuelingImportant safety notesGWarningGasoline is highly flammable and poisonous.It burns violently and can cause seriouspersonal injury.Never allow

Page 55

RefuelingFuel filler flapThe fuel filler flap is unlocked or lockedautomatically when you open or close thevehicle with the SmartKey or using KEYLESS-

Page 56

XPull emergency release : in the directionof the arrow.The fuel filler flap is unlocked.XOpen the fuel filler flap.Refueling147Driving and parkingBA 2

Page 57 - Children in the vehicle

Correct usage ... 51Emergency Tensioning Devices ... 54Fastening ... 52Impor

Page 58

Problems with the fuel and fuel tankProblem Possible causes/consequences and M SolutionsFuel is leaking from thevehicle.GRisk of explosion or fireThe

Page 59

GWarningManual transmission: Wait until the vehicle isstationary before removing the SmartKeyfrom the starter switch. The vehicle cannot besteered whe

Page 60

XTo apply: depress parking brake ; firmly.When the engine is running, the $ (USAonly) or J (Canada only) indicator lamplights up in the instrument clu

Page 61

Service Booklet or indicated by the serviceinterval indicator.Fuel consumption is also increased by drivingin cold weather, in stop-and-go traffic, on

Page 62

Downhill gradients! On long and steep gradients, you mustreduce the cargo on the brakes by shiftingto a lower gear in good time. This allowsyou to tak

Page 63 - Driving safety systems

GWarningIf other than recommended brake pads areinstalled, or other than recommended brakefluid is used, the braking properties of thevehicle can be d

Page 64

Driving on wet roadsHydroplaningIf water has accumulated to a certain depthon the road surface, there is a danger ofhydroplaning occurring, even if:Ry

Page 65

ROnly use snow chains when driving on anarea completely covered by snow. Do notexceed the maximum permissible speed of30 mph (50 km/h). Remove the sno

Page 66

in the "Service24h" section of the ServiceBooklet.Driving systemsCruise controlImportant safety notesCruise control maintains a constant roa

Page 67

iCruise control may be unable to maintainthe stored speed on uphill gradients. Thestored speed is resumed when the gradientevens out. Cruise control m

Page 68 - Anti-theft systems

SPORT handling modeActivating/deactivating (AMGvehicles) ... 64Warning lamp ... 2

Page 69

Ryou shift into neutral in a vehicle withmanual transmission while driving, ordepress the clutch pedal for longer than 6seconds.Ron vehicles with manu

Page 70

4MATIC (permanent four-wheel drive)4MATIC ensures that all four wheels arepermanently driven. Together with ESP®, itimproves the traction of your vehi

Page 71 - Opening and closing

Side viewTop viewFront sensorsCenter Approx. 40 in (100 cm)Corners Approx. 24 in (60 cm)Rear sensorsCenter Approx. 48 in (120 cm)Corners Approx. 32 in

Page 72

Manual transmission:Gear lever positionWarning displayForwards gearorNeutralFront area activatedReverse gearRear and front areasactivatedAutomatic tra

Page 73

Problems with PARKTRONICProblem Possible causes/consequences and M SolutionsOnly the red segmentsin the PARKTRONICwarning displays are lit.You also he

Page 74

GWarning!The rear view camera is only an aid and maydisplay obstaclesRfrom a distorted perspectiveRinaccuratelyRmay not display obstacles at allThe re

Page 75

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Page 76

Vehicle equipment ... 166Important safety notes ... 166Displays and operation ... 166Menus

Page 77

Vehicle equipmentiThis manual describes all the standardand optional equipment of your vehiclewhich was available at the time ofpurchase. Country-spec

Page 78

If the coolant temperature rises above248 ‡(120 †), do not drive any further asthis could damage the engine.TachometerThe red band in the tachometer i

Page 79

Engine oil (on-board computer) ... 171Outside temperature ... 167Setting ... 123Theft de

Page 80

9:Press briefly:Selects the submenu or scrollsthrough listsIn the Audio menu: selects a storedstation, an audio track or a videosceneIn the Tel (telep

Page 81

Menus and submenusMenu overviewThe number of menus shown depends on the optional equipment in the vehicle. Function:Trip menu (Y page 170);AMG menu in

Page 82

The Audio and Tel menus differ slightly in vehicles with an audio system and vehicles withCOMAND. The examples given in this Operator's Manual ap

Page 83

Digital speedometerXPress = or ; on the steering wheelto select the Trip menu. XPress 9 or : to select the digitalspeedometer.:Shift recommendation;Di

Page 84

:Drive program (S/C/M);ESP® mode (ON/OFF) or SPORT handlingmode (SPORT)RACETIMERDisplaying and starting RACETIMERGWarningThe RACETIMER feature is only

Page 85

:RACETIMER;Fastest lap time (best lap)=LapResetting the current lapXPress the W button on the steeringwheel to stop the RACETIMER.XPress X to reset th

Page 86

:Lap;Lap time=Average lap speed?Lap lengthATop speed during lapXPress 9 or : to select a different lapevaluation.Navigation menuDisplaying navigation

Page 87

:Road into which the change of directionleads;Distance to change of direction and visualdistance display=Lane recommendation?Symbol for change of dire

Page 88

XSwitch on the audio system or COMANDand select the audio drive or medium (seethe separate operating instructions).XPress the = or ; button on thestee

Page 89

XPress 6 on the steering wheel to acceptan incoming call.You can accept a call even if you are not inthe Tel menu.Rejecting or ending a callXPress the

Page 90

Tires and wheels (important safetyinformation) ... 270Top Tether ... 59To

Page 91

Failure to observe these guidelines couldcause the vehicle to skid. The ESP cannotprevent accidents resulting from excessivespeed.Further information

Page 92

XPress the = or ; button on thesteering wheel to select the Settingsmenu.XPress the : or 9 button to select theInstr. Cluster submenu.XPress the a but

Page 93

c position the daytime running lamps areswitched on automatically when the engine isrunning. In the dark, the following also light up:Rthe low-beam he

Page 94 - Vehicle equipment

XPress the : or 9 button to select theInterior Lighting Delay: function.You will see the selected setting: Enabledor Disabled.XPress the a button to s

Page 95

in when you lock the vehicle. When youunlock the vehicle and then open the driver'sor front-passenger door, the exterior mirrorsfold out again. I

Page 96

Display messagesHiding display messagesGWarningAll categories of messages contain important information which should be taken note of and,where a malf

Page 97 - Adjusting the head restraints

Safety systemsDisplay messages Possible causes/consequences and M Solutions÷Inoperative See Operator's ManualGRisk of accidentESP® (Electronic St

Page 98

Display messages Possible causes/consequences and M SolutionsGRisk of accidentIf the display message is shown and the ä warning lamp flashesat the sam

Page 99

Display messages Possible causes/consequences and M Solutions6Rear Left SRS Malfunction Service RequiredorRear Right SRS Malfunction Service RequiredG

Page 100 - Steering wheel

Display messages Possible causes/consequences and M SolutionsFront Passenger Airbag EnabledSee Operator's ManualThe front-passenger air bag is en

Page 101

Cleaning ... 245Guidelines to be observed ... 271Mounting a wheel ... 258Removi

Page 102

GWarningIf the 45 indicator lamp remains off even after performing the above corrective steps, donot have any children 12 years old and under and othe

Page 103

BrakesDisplay messages Possible causes/consequences and M Solutions$(USA only)J(Canada only) ABS and ESC Currently Unavailable See Operator's Man

Page 104 - Memory functions

Display messages Possible causes/consequences and M Solutions$(USA only)J(Canada only)ABS and ESC Inoperative See Operator's ManualGRisk of accid

Page 105

GWarningDriving with the message Check Brake Fluid Level displayed can result in an accident. Haveyour brake system checked immediately.Do not add bra

Page 106

Display messages Possible causes/consequences and M SolutionsbCheck Left Mirror Turn SignalorCheck Right Mirror Turn SignalThe turn signal in the left

Page 107 - Lights and windshield wipers

Display messages Possible causes/consequences and M SolutionsbCheck Left License Plate LamporCheck Right License Plate LampThe left or right-hand lice

Page 108

Display messages Possible causes/consequences and M SolutionsbCheck Rear Left Sidemarker LamporCheck Rear Right Sidemarker LampThe rear left or right

Page 109

GWarningDo not spill antifreeze on hot engine parts. Antifreeze contains ethylene glycol which may burnif it comes into contact with hot engine parts.

Page 110

! If the coolant temperature exceeds 248 ‡(120 †) do not continue driving. The engine willotherwise be damaged.Display messages Possible causes/conseq

Page 111

Display messages Possible causes/consequences and M SolutionsCThere is only a small amount of fuel in the fuel tank.XRefuel at the nearest gas station

Page 112

SymbolsRegistered trademarks:RBabySmart™ is a registered trademark ofthe Siemens Automotive Corp.RBluetooth® is a registered trademark of theBluetooth

Page 113

Product informationWe recommend using genuine Mercedes-Benz parts as well as conversion parts andaccessories explicitly approved by us for yourvehicle

Page 114

Do not overinflate tires. Overinflated tires can adversely affect handling and ride comfort, wearunevenly, increase stopping distance, and result in s

Page 115

Display messages Possible causes/consequences and M SolutionsCheckTiresGRisk of accidentThe tire pressure in one or more tires has dropped significant

Page 116

Display messages Possible causes/consequences and M SolutionshCheck Tire PressureGRisk of accidentThe tire pressure in one or more tires has dropped s

Page 117

Display messages Possible causes/consequences and M SolutionsCAt least one door is open. XClose all doors._Rear Lt. Backrest Not LatchedorRear Rt. Bac

Page 118

Display messages Possible causes/consequences and M Solutions+Obtain a new keyThe SmartKey needs to be replaced.XVisit a qualified specialist workshop

Page 119

Display messages Possible causes/consequences and M Solutions+Key Detected in VehicleThe KEYLESS-GO key has been detected inside the vehicle duringloc

Page 120

GWarningDriving with the brake warning lamp illuminated can result in an accident. Have your brake systemchecked immediately if the brake warning lamp

Page 121 - Climate control

Problem Possible causes/consequences and M Solutions7The red seat beltwarning lamp flashesand an intermittentaudible warningsounds.GRisk of injuryThe

Page 122

Safety systemsProblem Possible causes/consequences and M Solutions!The yellow ABS warninglamp is lit while theengine is running. GRisk of accidentABS

Page 123

Problem Possible causes/consequences and M Solutionsäå!The yellow ESP® andESP® OFF warninglamps and the yellowABS warning lamp arelit while the engine

Page 124

Information for customers inCaliforniaUnder California law you may be entitled to areplacement of your vehicle or a refund of thepurchase price or lea

Page 125

Problem Possible causes/consequences and M SolutionsäThe yellow ESP®warning lamp flasheswhile the vehicle is inmotion.At least one wheel is spinning a

Page 126

Problem Possible causes/consequences and M SolutionsäåThe yellow ESP® andESP® OFF warninglamps are lit while theengine is running.GRisk of accidentESP

Page 127

EngineProblem Possible causes/consequences and M Solutions;The yellow CheckEngine warning lamplights up while theengine is running.There may be a malf

Page 128

Problem Possible causes/consequences and M Solutions?The red coolantwarning lamp comes onwhile the engine isrunning.The coolant level is too low.If th

Page 129

TiresProblem Possible causes/consequences and M SolutionshUSA only:The yellow combinationlow tire pressurewarning lamp/TPMSmalfunction warninglamp is

Page 130

upon subsequent vehicle start-ups as long as the malfunction exists. When the malfunctionindicator is lit, the system may not be able to detect or sig

Page 131 - Driving and parking

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Page 132

Vehicle equipment ... 216Loading guidelines ... 216Stowage compartments ... 216Stowa

Page 133

Vehicle equipmentiThis manual describes all the standardand optional equipment of your vehiclewhich was available at the time ofpurchase. Country-spec

Page 134

devices; see separate COMAND operatinginstructions.iThe glove box can be ventilated(Y page 127).XTo open: pull handle : and open glove boxflap ;.XTo c

Page 135

If you sell your Mercedes, please leave allliterature with the vehicle to make it availableto the next operator.If you bought this vehicle used, be su

Page 136

braking, or sudden maneuvers, they could bethrown around inside the vehicle and causeinjury to vehicle occupants.Parcel nets cannot protect transporte

Page 137

occupied, or the extended cargo volume is notin use.Check for secure locking by pushing andpulling on the seat backrest.In an accident, during hard br

Page 138

XTo open: pull handle : upwards.XHook handle : into rain trough ;.! Unhook the handle before again beforeclosing the trunk lid and clip it in securely

Page 139

accident. Liquids spilled on vehicle occupantsmay cause serious personal injury. Liquidsspilled on vehicle equipment may causedamage not covered by th

Page 140

?Vanity mirrorAMirror coverVanity mirror in the sun visorMirror light : only functions if the sun visoris clipped into retainer ; and mirror coverA ha

Page 141

hot, and the child could be burned on theseparts.GWarning!When operating the rear window sunshademake sure there is no danger of anyone beingharmed by

Page 142

Cigarette lighterGWarningWhen leaving the vehicle, always remove theSmartKey from the ignition lock. Always takethe SmartKey with you and lock the veh

Page 143

XOpen the glove box (Y page 216).XLift up the cover of socket :.An additional socket is installed in the centerconsole on vehicles without an ashtray

Page 144

The 115 V AC power socket : provides analternating voltage of 115 V, so that smallelectronic devices can be connected. Thesedevices, such as games con

Page 145

phone network, a valid SIM card and aservice subscription to a surveillanceservice provider.Rthe battery is sufficiently charged.Rthe corresponding ce

Page 146

Proper use of the vehicleTo ensure proper use of the vehicle, you mustfamiliarize yourself with the followinginformation and rules:Rsafety notes in th

Page 147

If you have any questions concerningactivation, please contact one of thefollowing service hotlines:RUSA: Response Center under866-990-9007RCanada: Cu

Page 148

Roadside Assistance call buttonXPress and hold Roadside Assistancebutton : for more than two seconds.A call to a Mercedes-Benz RoadsideAssistance Repr

Page 149

XPress and hold MB info call button : formore than two seconds.A call to the Response Center is initiated.MB info call button indicator lamp :flashes

Page 150

iIf you select No, the address can be storedin the address book.iThe Destination Download function isavailable if the corresponding cellularphone netw

Page 151

enforcement authority is informed of thelocation of the vehicle.iIf the anti-theft alarm system remainsactivated for longer than thirty seconds,mbrace

Page 152

of the garage door. People could otherwise beinjured by the movement of the door.Remote control in the rear-view mirrorGarage door remote control A is

Page 153

not be long enough for the integrated signaltransmitter to pick up the signal duringprogramming. Similar to this Canadian law,some U.S. gate operators

Page 154

Clearing the remote control memoryXTurn the SmartKey to position 2 in theignition lock.XPress and hold transmitter buttons ;and ? for approximately 20

Page 155

a circle without impeding the remainingtraffic.In order to calibrate the compass correctly,observe the following points:Rcalibrate the compass in the

Page 156

Vehicle equipment ... 238Engine compartment ... 238Maintenance ... 24

Page 157

Limited Warranty! Follow the instructions in this manualabout the proper operation of your vehicleas well as about possible vehicle damage.Damage to y

Page 158

Vehicle equipmentiThis manual describes all the standardand optional equipment of your vehiclewhich was available at the time ofpurchase. Country-spec

Page 159

XPull release lever : on the hood.The hood is released.! Make sure that the windshield wipers arenot folded away from the windshield. Youcould otherwi

Page 160

Adding engine oilHEnvironmental noteWhen adding oil, take care not to spill any. Ifoil enters the soil or waterways, it is harmfulto the environment.!

Page 161

On vehicles with KEYLESS-GO, press theStart/Stop button twice (Y page 132).XCheck the coolant temperature display inthe instrument cluster.The coolant

Page 162

fluid level measuring gauge could bedamaged.iAdd windshield washer concentrate, e.g.MB SummerFit, to the washer fluid all yearround.Example: washer fl

Page 163

You can obtain further information at anauthorized Mercedes-Benz Center.The service interval display does not take intoaccount any periods of time dur

Page 164

brake pads/linings. Generally, park thevehicle at operating temperature aftercleaning.Exterior careAutomatic car washGWarning!Braking efficiency is re

Page 165

Damaged seals or electrical componentscan lead to leaks or failures.Cleaning the wheels! Do not use acidic wheel cleaning productsto remove brake dust

Page 166

Cleaning the windowsGWarningSwitch off the windshield wipers and removethe SmartKey from the ignition lock beforecleaning the windshield or the wiper

Page 167

Cleaning the sensorsXClean sensors : of the driving systemswith water, car shampoo and a soft cloth.! When cleaning the sensors with a powerwasher, ma

Page 168 - Displays and operation

Exterior view ... 24Cockpit ... 25Instrument cluster ...

Page 169

parts may break away and be thrown aroundthe interior when an air bag is deployed, whichmay result in severe injuries.! Do not affix the following to

Page 170

Cleaning the seat beltsXUse clean, luke-warm water and soapsolution.! Do not clean the seat belts using chemicalcleaning agents. Do not dry the seat b

Page 171 - Menus and submenus

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Page 172

Vehicle equipment ... 252After an accident ... 253Where will I find...? ...

Page 173

Vehicle equipmentiThis manual describes all the standardand optional equipment of your vehiclewhich was available at the time ofpurchase. Country-spec

Page 174

After an accidentProblem Possible causes/consequences and M SolutionsFuel is leaking from thevehicle.GRisk of explosion or fireThe fuel line or the fu

Page 175

a qualified specialist workshop, e.g. anauthorized Mercedes-Benz Center.XLift the trunk floor upwards (Y page 219).:Vehicle tool kit tray;Stowage well

Page 176

XAll occupants must get out of the vehicle.Make sure that they are not endangered asthey get out of the vehicle.XMake sure that no one is near the dan

Page 177

XFold both plates upwards :.XFold out lower plate ;.XGuide the lugs on the lower plate fully intoopenings in base plate =.Securing the vehicle on leve

Page 178

XUsing lug wrench :, loosen the bolts onthe wheel you wish to change by about onefull turn. Do not unscrew the boltscompletely.The jacking points for

Page 179

Exterior viewFunction Page:Trunk lidVehicle tool kit 253;Rear window heating 125=Lights 111?Fuel filler flap 145ADefrosting the windshield 124Cleaning

Page 180

Mounting a new wheelGWarning!Always replace wheel bolts that are damagedor rusted.Never apply oil or grease to wheel bolts.Damaged wheel hub threads s

Page 181

monitor cannot function reliably. Onlyrestart the tire pressure loss warningsystem/tire pressure monitor when thedefective wheel has been replaced wit

Page 182

short trips or if you leave it standing idle fora lengthy period.To prevent damage from corrosion, onlyreplace the battery with one that has a central

Page 183

switched off. Check that all the indicatorlamps in the instrument cluster are off. Youmay otherwise destroy electroniccomponents, such as the alternat

Page 184

Jump-startingGWarningFailure to follow these directions will cause damage to the electronic components, and can leadto a battery explosion and severe

Page 185 - Display messages

XManual transmission: engage neutral.XAutomatic transmission: move the selector lever to P.XSwitch off all electrical consumers (e.g. radio, blower et

Page 186

Towing and tow-startingImportant safety notesGWarningIf you tow the vehicle, you must use a rigidtowing bar if:Rthe engine will not run.Rthere is a ma

Page 187

XPress the mark on cover : inwards, in thedirection of the arrow.XTake cover : off the opening.XScrew in and tighten the towing eyeclockwise to the st

Page 188

Transporting the vehicleThe towing eye can be used to pull the vehicleonto a trailer or transporter for transportingpurposes.XVehicles with manual tra

Page 189

Mercedes-Benz Center will be happy toadvise you.iIf a fuse has blown, visit a breakdownservice or an authorized Mercedes-BenzCenter.If the newly inser

Page 190

CockpitFunction Page:Steering wheel paddleshifters 141;Cruise control lever 156=Instrument cluster 26?HornAPARKTRONIC warningdisplay (Canada only) 159

Page 191 - J(Canada only)

XRemove any existing moisture from thefuse box using a dry cloth.XTake lines ; from the guides.XTo open: open clamps :.XRemove the fuse box cover forw

Page 192

Vehicle equipment ... 270Important safety notes ... 270Directives to be observed ... 271Mainten

Page 193

Vehicle equipmentiThis manual describes all the standardand optional equipment of your vehiclewhich was available at the time ofpurchase. Country-spec

Page 194

Directives to be observedROnly mount tires and wheels of the sametype and make.ROnly mount tires of the correct size ontothe wheels.RAfter mounting ne

Page 195

Depending upon the weather and/or roadsurface (conditions), the tire traction varieswidely.Do not use tires until they are excessivelyworn as the tire

Page 196

Rcheck the tire for foreign bodies.Rcheck whether the wheel is losing air or thevalve is leaking.Rmake sure that only a valve cap approvedby Mercedes-

Page 197

Make sure that the tire pressure for normalspeeds is adopted again.Additional specifications of tire pressurevalues for loads can also be found on the

Page 198

Rfail from being overheatedRadversely affect handlingOverinflated tires can:GWarningFollow recommended tire inflation pressures.Do not overinflate tir

Page 199

GWarningIf the Check Tire Pressure Soon messageappears in the multifunction display, one ormore tires are significantly underinflated.Stop the vehicle

Page 200

XPress the 9 or : button to selectTire Pressure.XPress the a button.The Run Flat Indicator Active Press 'OK' to Restart messageappears in th

Page 201

Instrument clusterOverviewFunction Page:Fuel gauge;Coolant temperature gauge 166=Speedometer 167?Segments 167AMultifunction display 168BTachometer 167

Page 202

reached the level at which the low tirepressure indicator lamp of the TPMS lights up.Your vehicle has also been equipped with aTPMS malfunction indica

Page 203

iIf a spare wheel/emergency spare wheelis mounted, the system may continue toshow the tire pressure of the wheel that hasbeen removed for a few minute

Page 204

If you wish to cancel the restart:XPress the % button.The tire pressure values stored at the lastrestart will continue to be monitored.Maximum tire pr

Page 205 - Risk of accident

:B-pillar, driver's sideMaximum permissible gross vehicleweight ratingiThe data in the illustration of the Tire andLoading Information placard is

Page 206

Determining the maximum loadThe following steps have been developed as required of all manufacturers under Title 49, Codeof U.S. Federal Regulations,

Page 207 - Risk of injury

Example 1 Example 2 Example 3Weight of the occupantsOccupant 1:150 lbs (68 kg)Occupant 2:180 lbs (82 kg)Occupant 3:160 lbs (73 kg)Occupant 4:140 lbs (

Page 208 - Safety systems

Trailer load/noseweightThe trailer load/noseweight affects the grossweight of the vehicle. If a trailer is attached,the trailer load/noseweight is inc

Page 209

Where applicable, the tire gradinginformation can be found on the tire sidewallbetween the tread shoulder and maximumtire width.For example:Tread wear

Page 210

car tires must meet under Federal MotorVehicle Safety Standard No. 109. Grades Band A represent higher levels of performanceon the laboratory test whe

Page 211

Tire size designation, load-bearingcapacity and speed index:Tire width;Nominal aspect ration in %=Tire code?Rim diameterALoad bearing indexBSpeed inde

Page 212

Warning and indicator lampsFunction Page:High beam 108;ESP® OFF 207=Low beam 107?Turn signal 108AESP®207BTurn signal 108CSPORT handling mode inAMG veh

Page 213

For further information on the load bearingindex, see load index (Y page 289).Speed index: speed index B specifies theapproved maximum speed of the ti

Page 214

have been especially developed for drivingon snow.An electronic speed limiter prevents yourvehicle from exceeding the following speeds:RAll vehicles (

Page 215

have a code with two symbols. Retreadedtires have a code with four symbols.Further information about retreaded tires(Y page 270).Tire size: identifier

Page 216

Increased vehicle weight due tooptional equipmentThis is the combined weight of all standardand optional equipment available for thevehicle, regardles

Page 217 - Loading, stowing and features

Maximum permissible tire pressureMaximum permissible tire pressure for onetire.Maximum load on one tireMaximum load on one tire. This is calculatedby

Page 218

Distribution of the vehicle occupantsThis is the distribution of vehicle occupantsover designated seat positions in a vehicle.Maximum permissible payl

Page 219

specialist workshop, e.g. an authorizedMercedes-Benz Center.294Wheel/tire combinationsTires and wheelsBA 204 USA, CA Edition A 2011; 1; 5, en-UShereep

Page 220

Tires of the same dimensionsiBA: both axlesC 25034, 35C 250 4MATIC35R16 BA Alloy wheelsOffset7 J x 16 H21.69 in (43 mm)All-weather tires205/55 R16 91

Page 221

C 25038C 250 4MATIC38C 300C 300 4MATICC 350C 350 4MATIC3817" FA Alloy wheelsOffset7.5 J x 17 H21.85 in (47 mm)Summer tires39225/45 R17 91 W MOExt

Page 222

C 25038C 250 4MATIC38C 300C 300 4MATICC 350C 350 4MATIC3818" FA Alloy wheelsOffset7.5 J x 18 H21.85 in (47 mm)Summer tires225/40 R18 92 Y XLAll-w

Page 223

Welcome to the world of Mercedes-BenzBefore you drive off, please familiarizeyourself with your vehicle and read thismanual, especially the safety and

Page 224

Multifunction steering wheelFunction Page:Multifunction display 168;COMAND/audio system;see the separate operatinginstructions=~6Makes/accepts or reje

Page 225

C 63 AMG18" FA AMG alloy wheelsOffset8 J x 18 H21.77 in (45 mm)Summer tires235/40 ZR18 95 Y XLWinter tires235/40 ZR18 95 V XL M+SiRA AMG alloy wh

Page 226

"Minispare" emergency spare wheel41C 25042, 44C 30044C 300 4MATIC44C 350 (all models)R17 WheelsOffset3.5 B x 17 H20.79 in (20 mm)TiresT 125/

Page 227

300BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepe Version: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 300

Page 228

Vehicle equipment ... 302Genuine Mercedes-Benz parts ... 302Warranty ... 302Ve

Page 229

Vehicle equipmentiThis manual describes all the standardand optional equipment of your vehiclewhich was available at the time ofpurchase. Country-spec

Page 230

Vehicle identification platesVehicle identification plate withvehicle identification number (VIN)and paint code numberXOpen the driver's door.You

Page 231

Engine number:Emissions control information label,including the certification of both federaland Californian emissions referencevalues;Engine number (

Page 232

CapacitiesVehicle model Capacity Fuel, coolant,lubricants etc.Engine oil and filterC 25045C 300C 3508.5 US qt (8.0 l) Approved engineoilsC 250 4MATIC4

Page 233

Vehicle model Capacity Fuel, coolant,lubricants etc.Windshield/headlamp cleaning systemC 25045C 250 4MATIC45C 300 4MATICC 350 4MATIC45C 63 AMG6.3 US q

Page 234

into contact with your skin. Before refueling,extinguish all naked flames. Never allowsparks or smoking materials near ethanol.Changing the fuel typeF

Page 235

Center consoleFunction Page:Hazard warning lamps 109;ATA indicator lamp 67=Indicator lamp 45(USA only)41Indicator lamp 45(Canada only)46?COMAND/audio

Page 236

All of these mix fuels must fulfill the fuelrequirements, e.g.:Rknock resistanceRboiling pointRvapor pressureAdditives in gasolineOne of the major pro

Page 237

Model EnginemodelMBApprovalC 350 272 229.5C 350 4MATIC48272 229.5C 63 AMG 156229.549iMB Approval is stated on the containers.Lubricant additives! Do n

Page 238

CoolantImportant safety notesThe coolant is a mixture of water andantifreeze/corrosion inhibitor. It performsthe following tasks:Ranti-corrosion prote

Page 239 - Maintenance and care

1.34 fl oz (40 ml) MB SummerFit to 1 gal(4.0 l) of water.XAt temperatures below freezing: add 1part MB SummerFit to 100 parts washerfluid, e.g. 1.34

Page 240

Vehicle weight, C 300Maximum roof loadMaximum 220 lb(100 kg)Maximum trunk loadMaximum 220 lb(100 kg)Vehicle data, C 300 4MATICThe data quoted here ref

Page 241

Vehicle weight, C 350 4MATICMaximum roof loadMaximum 220 lb(100 kg)Maximum trunk loadMaximum 220 lb(100 kg)Vehicle data, C 63 AMGThe data quoted here

Page 242

314BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepe Version: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 314

Page 243

315BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepe Version: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 315

Page 244

316BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepe Version: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 316

Page 245

Publication detailsInternetFurther information about Mercedes-Benzvehicles and about Daimler AG can be foundon the following websites:http://www.mbusa

Page 246

Overhead control panelFunction Page:u To switch the rearinterior lighting on/off111;| To switch theautomatic interior lightingcontrol on/off111=p To s

Page 247

Order no. 6515 0722 13Part no. 204 584 89 81Edition A 2011É2045848981XËÍ2045848981BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepe Version: 3.0.3.620

Page 248

Door control panelFunction Page:Opens the door 78;%& Locks/unlocksthe vehicle78=Adjusts the seat electrically 94?r45=Stores settings for the seat,

Page 249

32BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepe Version: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 32

Page 250

Vehicle equipment ... 34Occupant safety ... 34Children in the vehicle ...

Page 251

Vehicle equipmentiThis manual describes all the standardand optional equipment of your vehiclewhich was available at the time ofpurchase. Country-spec

Page 252

GWarningThe SRS self-check has detected amalfunction if the 6 SRS warning lamp:Rdoes not come on at allRfails to go out approximately 4 secondsafter t

Page 253 - Breakdown assistance

performed by qualified technicians.Contact an authorized Mercedes-BenzCenter.RFor your protection and the protection ofothers, when scrapping the air

Page 254

impact air bag inflates. This could result inserious injuries or death should the sideimpact air bag be deployed. Always sit asupright as possible, we

Page 255

BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepe Version: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 2

Page 256

Driver's air bag : deploys in front of thesteering wheel; front-passenger air bag ;deploys in front of and above the glove box.They are deployed:

Page 257

Driver's knee bag : increases protection forthe driver against the risk of:Rknee injuriesRthigh injuriesRlower leg injuriesDriver's knee bag

Page 258

whether the front-passenger seat is occupiedor not.! Vehicles with BabySmart™ (Canada only):do not place any objects which weigh morethan 20 lb (9 kg)

Page 259

Window curtain air bags : are deployed:Ron the side on which an impact occursRat the start of an accident with a high rateof lateral vehicle decelerat

Page 260

12-month-old child in a standard childrestraint, the 45 indicator lamp willilluminate when the engine is started andremain illuminated. This indicates

Page 261

with the weight of a standard appropriatechild restraint on the front-passenger seat.RA child in a rear-facing child restraint on thefront-passenger s

Page 262

In order to ensure proper operation of the airbag system and OCS:RSit with the seat belt properly fastened in aposition that is as upright as possible

Page 263

Problems with the occupant classification systemProblem Possible causes/consequences and M SolutionsThe 45indicator lampilluminates andremains illumin

Page 264

BabySmart™ air bag deactivationsystemHow the air bag deactivation systemfunctionsThe BabySmart™ system is standardequipment in Canada.GWarningAccordin

Page 265

injured or even killed if the front-passengerfront air bag inflates.RIf you have to place a child in a forward-facing child restraint system on the fr

Page 266

Index ... 4Introduction ... 18At a glance ...

Page 267

System self-testThe 45 indicator lamp illuminateswhen you:Rturn the SmartKey to position 1 or 2 in theignition lockRon vehicles with KEYLESS-GO, press

Page 268

Problems with the air bag deactivation systemProblem Possible causes/consequences and M SolutionsThe 45indicator lampilluminates andremains illuminate

Page 269

pelvis air bags may be prevented fromdeploying.Contact an authorized Mercedes-Benz Centerfor availability.If the NECK-PRO head restraints have beentri

Page 270

properly restrained. You and your passengersshould always wear seat belts.Failure to wear and properly fasten andposition your seat belt greatly incre

Page 271 - Tires and wheels

injure internal organs such as your liver orspleen.Adjust the seat belt so that the shouldersection is located as close as possible tothe middle of th

Page 272

front-passenger front air bag is deployed in acollision, the child will be struck by the air bag.If this happens, serious or fatal injury willresult.X

Page 273

Belt warning for driver and frontpassengerRegardless of whether the driver's and front-passenger seat belts have already beenfastened, the 7 seat

Page 274

The ETDs on the outside seats in the rearcompartment are triggered independently ofthe lock status of the seat belts.The ETDs are triggered depending

Page 275

If an infant or child is traveling in the vehicle:XSecure the child using an infant or childrestraint system appropriate to the age andweight of the c

Page 276

RCanada only: Children 12 years old andunder may ride on the front seat if aBabySmart™ compatible child restraintsystem is installed on the front-pass

Page 277

1, 2, 3 ...115 V socket ... 22512 V socket ... 2244ETSsee ETS/4ETS

Page 278

Special seat belt retractorGWarningObserve "Important safety notes"(Y page 55).All seat belts in the vehicle, except thedriver's seat b

Page 279

Vehicles without a through-loading feature in therear bench seatInstallation instruction : indicates theinstallation point of securing ring =.XRemove

Page 280

XRoute Top Tether belt A under the headrestraint : between both head restraintbars.XHook Top Tether hook ? into Top Tetheranchorage =.XMake sure that

Page 281

operation is possible using the switches inthe rear compartment.Panic alarmX To activate: press and hold !button : for about one second.An alarm sound

Page 282

section must never be exploited in a recklessor dangerous manner which could jeopardizethe user's safety or the safety of others.Always adjust yo

Page 283

ESP® (Electronic Stability Program)Important safety notesGWarningObserve "Important safety notes"(Y page 61).If ESP® detects that the vehicl

Page 284

ESP® is activated automatically when theengine is running.It may be best to deactivate ESP® in thefollowing situations:Rwhen using snow chainsRin deep

Page 285

It may be best to activate SPORT handlingmode in the following situations:Rwhen using snow chainsRin deep snowRon sand or gravelGWarningSwitch off the

Page 286

If you deactivate ESP®:RESP® no longer improves driving stability.Rthe engine's torque is no longer limited andthe drive wheels are able to spin.

Page 287

When leaving the vehicle, always take theSmartKey with you and lock the vehicle. Theengine can be started by anyone with a validkey that is left insid

Page 288

BatteryCharging ... 261Checking (SmartKey) ... 74Display message ...

Page 289

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Page 290

Vehicle equipment ... 70SmartKey ... 70Doors ...

Page 291

Vehicle equipmentiThis manual describes all the standardand optional equipment of your vehiclewhich was available at the time ofpurchase. Country-spec

Page 292

You can also set an audible signal to confirmthat the vehicle has been locked or unlocked.The audible signal can be activated anddeactivated using the

Page 293

This may impair the functioning of KEYLESS-GO.RTo open or close the vehicle, the KEYLESS-GO key should be no more than 3 ft (1 m)from the door or trun

Page 294

iIf the vehicle has been parked for a longtime, the sensor surfaces are deactivatedautomatically.Pull the door handle to unlock the door andturn on th

Page 295

SmartKey batteryImportant safety notesIt is advisable to have batteries replaced at aqualified specialist workshop, e.g. at anauthorized Mercedes-Benz

Page 296

XInsert the front tabs of the battery tray'scover first and then press to close it.XCheck the function of all SmartKey buttonson the vehicle.Smar

Page 297 - 8 J x 18 H2

Problems with the SmartKeyProblem Possible causes/consequences and M SolutionsYou cannot lock/unlock the vehicleusing the SmartKey.The SmartKey batter

Page 298 - 8.5 J x 17 H2

Problem Possible causes/consequences and M SolutionsThe engine cannot bestarted using theSmartKey.The on-board voltage is too low.XSwitch off non-esse

Page 299 - 8.5 J x 18 H2

Child-proof locksRear doors ... 60ChildrenIn the vehicle ... 55Restraint systems .

Page 300 - 3.5 B x 16 H2

Unsecured or improperly positioned cargoincreases a child's risk of injury in the eventofRstrong braking maneuversRsudden changes of directionRan

Page 301 - 3.5 B x 18

lock yourself out if the vehicle is beingpushed, towed, or located on a test rig.XTo deactivate: press and hold button :for about five seconds until a

Page 302

iIf you lock the vehicle as described above,the fuel filler flap is not locked. The anti-theft alarm system is not activated.TrunkImportant safety not

Page 303 - Technical data

XPull handle :.XRaise the trunk lid.ClosingGWarningTo prevent possible personal injury, alwayskeep hands and fingers away from the trunkopening when c

Page 304

Locking the trunk separatelyYou can lock the trunk separately. If you thenunlock the vehicle centrally, the trunkremains locked and cannot be opened.X

Page 305

Side windowsImportant safety notesGWarning!When leaving the vehicle, always remove theSmartKey from the starter switch. Alwaystake the SmartKey with y

Page 306

Opening and closing the sidewindows:Front left;Front right=Rear right?Rear leftThe switches for all side windows are locatedon the driver's door.

Page 307

GWarning!When closing the door windows and the tilt/sliding sunroof or panorama roof with powertilt/sliding panel, make sure there is nodanger of anyo

Page 308

XPull on the corresponding switch on thedoor control panel until the side window iscompletely closed (Y page 84).XHold the switch for an additional se

Page 309

hot, and the child could be burned by theseparts.GWarning!Do not carry heavy or hard objects in thepassenger compartment or trunk unless theyare firml

Page 310

Display messagesBrakes ... 189Calling up (on-board computer) ... 183Clearing (on-board computer) ... 18

Page 311

qualified specialist workshop, e.g. anauthorized Mercedes-Benz Center.! Do not forget that the weather canchange abruptly. Make certain that theslidin

Page 312

Operating the panorama slidingsunroofOpening and closingOverhead control panel:To raise;To open=To closeThe panorama roof with power tilt/slidingpanel

Page 313

Resetting the panorama roof withpower tilt/sliding panel and the rollersunblinds Reset the panorama roof with power tilt/sliding panel and the roller

Page 314

Vehicle equipment ... 92Correct driver's seat position ... 92Seats ...

Page 315

Vehicle equipmentiThis manual describes all the standardand optional equipment of your vehiclewhich was available at the time ofpurchase. Country-spec

Page 316

SeatsImportant safety notesGWarningIn order to avoid possible loss of vehiclecontrol, all seat, head restraint, steeringwheel and rear view mirror adj

Page 317

Do not drive the vehicle without the seat headrestraints. Head restraints are intended tohelp reduce injuries during an accident.! To avoid damage to

Page 318

The time span starts over if, within thesefive minutes, you:Ropen or close a front doorRinsert the key into or remove the keyfrom the ignition lockRsw

Page 319 - Editorial office

Adjusting the head restraintselectrically7XTo adjust the head restraint height: slidethe switch for head restraint adjustment(Y page 94) up or down in

Page 320

Adjusting the lumbar supportYou can adjust the contour of the front seatsso as to provide optimum support for yourback.XMove adjustment lever : in the

Related models: 2011 C Class

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