MERCEDES
-
BENZ OWNERSHIP AND WEBSITE 33
1
Vehicle must be accessible from main roads. Roadside Assistance may involve charges for parts, service and towing. Depending on the circumstances, these services may be provided by an outside service provider, courtesy of Mercedes-Benz
Roadside Assistance. For full details of the Roadside Assistance Program, please see your dealer.
2
Please see your dealer for warranty details as well as for terms, conditions and pricing for extended warranty options.
A passion for things done right.
It’s what you expect from Mercedes-Benz. A passion for craftsmanship and attention to detail is what sets Mercedes-Benz
apart from all other manufacturers. This passion drives us to set new standards in design, performance, comfort and safety.
To continually build on the legendary traditions of Mercedes-Benz. And to provide you with an ownership experience
unlike any other, including the valuable benefits described below.
24
-
hour Roadside Assistance
During the basic warranty
coverage of 48 months and the
time duration of the optional
Extended Limited Warranty,
Mercedes-Benz Roadside
Assistance will be at your service.
We’ll bring you some gas, replace
a flat tire with your spare,
or jumpstart your car. In the
event of a mechanical breakdown,
if attempts by our Roadside
Assistance technician have not
made your vehicle safely operable,
towing service will be provided
to the nearest Mercedes-Benz
dealership. Assistance is available
24 hours a day, every day, to
anyone driving a Mercedes-Benz
anywhere in Canada or the
continental U.S.
1
Wear and tear coverage
For 24 months or 40,000 km
(whichever comes first) many
items normally considered
“wear and tear”, such as light
bulbs, brake pads and discs,
are covered. If necessary,
an authorized Mercedes-Benz
dealer will replace these parts
at no charge to you.
Mercedes-Benz warranties
The Mercedes-Benz New Vehicle
Limited Warranty covers defects
in materials or workmanship
for 48 months or 80,000 km,
whichever occurs first. To widen
your window of confidence,
you can opt for a Mercedes-Benz
Extended Limited Warranty
as well.
2
Customer service
Owning a Mercedes-Benz means
that when you have a question,
we’re here to help. Customer
Service is open from 9 a.m.
to 5 p.m. EST, Monday through
Friday, and is staffed with
knowledgeable Mercedes-Benz
people who can talk you through
the finer points of working your
car’s audio system — or even
assist you in locating the nearest
Mercedes-Benz dealership.
Just call 1
-
800
-
387
-
0100.
It’s that simple.
Trip interruption reimbursement
If a breakdown covered by your
New Vehicle Limited Warranty
occurs more than 80 km from your
home, leaves your Mercedes-Benz
vehicle inoperable or unsafe
to drive, and requires overnight
repairs, we’ve got you covered.
You will be reimbursed up to
$500 for hotel accommodations
and up to $600 for alternate
travel expenses per incident
while your car is being repaired
at an authorized Mercedes-Benz
dealership.
Log on to learn more at
mercedes-benz.ca
Looking for more
Mercedes-Benz information?
Visit mercedes-benz.ca to
open an online window to
Mercedes-Benz Canada.
Get information about any model,
including financing and leasing
options, upcoming vehicles,
or purchase Mercedes-Benz the
Collection gifts and personal
accessories. Our website
also offers details about the
Mercedes-Benz Extended Limited
Warranty, Mercedes-Benz
Ownership, and the history of
Mercedes-Benz.
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